Client Support

iMarc offers personal, responsive support.

Call us at 978-462-8848, or email support@imarc.net. Please use only the support email address, rather than a specific person at iMarc. This ensures that we can respond to your request promptly even if your Project Manager is out of office or on vacation.

I have a question about...

Invoicing: Call 978-462-8848 and ask for Accounting (ext 23 after hours), or email accounting@imarc.net.
Email: If iMarc hosts your email and you have questions about configuring your email client, spam filters, or anything else, call 978-462-8848 and ask for your Project Manager, or email support@imarc.net.
Web Hosting: Call 978-462-8848 and ask for your Project Manager, or email support@imarc.net.
Edits/Enhancements to my website: Call 978-462-8848 and ask for your Project Manager, or email support@imarc.net.
Becoming a client: Not a client yet? Call 978-462-8848 and ask for Sales, or email sales@imarc.net.

Need Help Now?

For immediate assistance please send an email to support@imarc.net.

Phone support available Monday – Friday, 9am – 6pm EST, except holidays: (978) 462-8848

After 6pm EST or on weekends, please email support@imarc.net.

Helpful Resources

Writing Web Content — Resources for clients authoring or editing their own content.
Screen Sharing — To schedule a screen sharing demo with our sales team, contact us.

We Visitors

iMarc
14 Inn Street
Newburyport, MA 01950
Phone: (978) 462-8848
Fax: (978) 462-8807
Directions

Contact Us

Whether you have a huge project specification or just want to talk about updating your site, we’re here to help. Fill out the form, and we’ll get right back to you.