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iMarc.net Redesign: Part 3, Information Architecture

by Dave Tufts - April 18, 2007 / 4:34pm View more articles

iMarc is redesigning our website. These articles chronicle the process from inception to launch.
« Previous Article - Part 2, The Team

After organizing a team, the first task we undertook in our redesign process was to simplify the information architecture (IA). We did this yesterday.

As stated in the Part 1, going from the 2003 to 2005 versions of our site, we trimmed out 3/4th the pages. In this redesign, we plan on cutting out even more.

Annoyances With Current IA

Most of us are happy with the current IA, but noted a couple annoyances. Annoyances aren't really bugs or major problems, just things we don't like.

  • Team is the only page of importance that is not in the global navigation. Because the IA is otherwise flat, getting to the team pages is confusing.
  • Services, in the major navigation, is a useless page. The bulleted list of services would fit just as well on the About Us page.
  • News, in the minor navigation, is also useless. Before we built our blog, we had news. Now we have news and news with comments (aka, the blog). There's no need for both, as evident by the lack of news being posted.

Updating the IA

We had a meeting and decided to remove Services, port the News content into our blog then remove the News page, and move Team to the global navigation. As always, we recorded the thought process on our WIKI. View IA notes from our WIKIPDF.

View Sitemaps View Sitemaps - 2005 version vs. (proposed) 2007 version.

Compare the sitemaps and IA of the two sites. We're simplifying things, making the architecture flatter, and removing the dynamic News tool.

I'm not sure why it's so difficult to convince clients to remove features. Doing it ourselves was the easiest and most logical thing any of us did yesterday.

2005 Information Architecture

  • Major navigation: Portfolio, Our Process, Services, About Us
  • Minor navigation: Contact Us, News, Communique, Client Support (in footer)
  • Not in either global navigation: Team

2007 Information Architecture (proposed)

  • Major navigation: Portfolio, Our Process, About Us, Communique
  • Minor navigation: Contact Us, Team, Client Support

Simpler. Better. Hopefully.

Next Article - Part 4, Same Page »

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8 Comments

by Daniel Marino   #
on April 19, 2007 / 8:39am
This is cool to see.. Here is a thought, Team in Minor location seems out of place. From the looks of your navigation it appears that your major nav should contain the "about iMarc" information and your minor nav could be the "tools" where you interact with iMarc. Meaning your minor nav could be "communique, client suppot, contact us" and your major nav be "portfolio, our process (which could have a services list running down the side of that page), and about us (which could have the team running down the side of that page, in link format, so you have direct access to the people from "about us").

If you did it this way, the home page most likely would have a call out space to communique anyways, so it really doesn't have to stick out on the nav.

Anyways, this is just a thought and I hope I am not stepping on toes here....
by Patrick McPhail   #
on April 19, 2007 / 9:36am
"I'm not sure why it's so difficult to convince clients to remove features."

In my experience, suggesting the removal of a feature inevitably leads to the sentence "[name] from [department] needs [feature] to [track/post/review] [esoteric] content, so we absolutely must have it."

It's easy here, when no one's job is directly tied to a feature on the site.
by Dave Tufts   #
on April 19, 2007 / 9:39am
Dan - that's a really interesting idea. Our original plan was to bring TEAM up one level. Currently, you have to click on About, then Team (which brings up Nils by default), then an employee. 3 clicks to get to an employee's page.

We were thinking of moving Team to the minor nav (still, defaulting to Nils). Two clicks to get to an employee's page.

Your idea is really interesting and accomplishes the same thing we want - two clicks to get to an employee's page.

On a side note, in our meeting yesterday, we brought up the RAKA portfolio as an example of niceness.
by Nick   #
on April 19, 2007 / 10:57am
I'm sure its part of step 4 but the IA should delve into the actual page IA as well. Take your current team page...what happens when you expand in employees? You have to create a new set of nested polaroids© and figure out if you need to expand the page horizontally or make a second row. Don't get me wrong, it looks great, but leaves little room for expansion.
by Dave Tufts   #
on April 19, 2007 / 11:10am
Nick, we plan on expanding our team at the same rate as monitor resolution. Our growth is dependent on how many 70px thumbnail Polaroids can fit across the average screen.

For example, our team Polaroids currently fit in 800x600, but we're adding a couple more people. As we planned, average monitors now handle 1024px so we just get wider. In a couple years, we'll add 3 or 4 more people, just as monitors get to 1280.

seriously... good point - we're just getting into visual design issues internally. That will be written about soon.
by Craig Henry   #
on April 19, 2007 / 11:17am
haha that was awesome. So true though....cant wait until this company grows to 1280.
by Daniel Marino   #
on April 19, 2007 / 12:41pm
Thanks for the nice comment. But there are issues with this type of portfolio... like the fact that you have to go back to work to see the next project... maybe next time I would keep the full client list on everypage or have a next/previous project button...

1280 people? Good luck managing that team...
by Robert Mohns   #
on April 19, 2007 / 7:20pm
Patrick wrote: "It's easy here, when no one's job is directly tied to a feature on the site."

I'm actually quite attached to the portfolio page. It is highly influential in the work I conduct with my colleagues (see Exhibit N, Exhibit K-1, and Exhibit K-2).

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